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ANALYTICAL SERVICE

The first step of ERP system supply realization is the initial analysis. Thanks to this analysis the customer can map all business processes and consider the economic benefit of the investment in advance. Consulting service are also included as a part of customer service.

INITIAL ANALYSIS

ERP system closely relates to the functioning of an entire company and the majority of activities performed by its employees. Before starting work on ERP system implementation it is necessary to analyse, in detail, business processes and to decide which activities are to be preserved and which have to be changed.
The advantage of ComSTAR®2000 is in its simple parameters, therefore it is possible to deal with the majority of business processes in more than one way. Customers select the settings of their ERP system that best suits their needs. The business process has to be changed if:

The process is implemented in the company in a non-standard manor (which is not supported by ComSTAR®2000).

ComSTAR®2000 solves processes more efficiently; changes in processes will mean the more efficient use of resources.

The customer wants to use deployment of ComSTAR®2000 for organisational changes.

BENEFITS OF ANALYSIS

Regardless of the fact, whether the analysis is to be used as a basis for the implementation of ComSTAR®2000, it will create the following benefits:

Better overview of business processes and their efficiency.

Knowledge how to make changes in organisational structure so that corporate sources can be used optimally.

Clear idea of what benefits/savings the ComSTAR®2000 implementation will bring.

CONTENT OF THE INITIAL ANALYSIS

Analysis of the current condition of the customer’s company with a focus on the main processes in receipt of orders, dispatch of supplies, production, purchasing, stock control, transport and accounting.

Mapping the users’ requirements for functionality of the new ERP system.

Data analysis for data transfer from the original system.

Creation of a basic concept of the solution regarding the company’s dislocation and placement of the database.

Analysis of current hardware with an assessment of its usability thereof for the new system.

Design of new software and hardware configurations including the current IT equipment.

Recommendations of changes in the organizational structure with respect to the ComSTAR®2000 functionality.

Definition of the scope of functionality of the supplied system for logistics and economics with respect to the company’s main processes.

Specification of the necessary software modifications of ComSTAR®2000 for the purpose of extending the standard functionality with respect to the customer’s objective needs.

Design of data interconnection with current software.

Design of time schedule of implementation.

Evaluation of the possibilities of methods of supply, creation of a payment calendar.

CUSTOMER SERVICE

We also provide consulting service within the customer service department. We have specialists for specific areas being solved by ComSTAR®2000 (accounting, taxes, salaries, transport, production, etc.). The customer can raise its requests or questions at the following levels:

General – How to perform a process or activity with respect to the accounting methods, legislation etc.

Specialized – In what ways the process or activity is usually solved in food processing companies.

Practical – How can the process or activity be realized using ComSTAR®2000.

ComSTAR supplies the operational information system (ERP) ComSTAR 2000 mainly used in the food processing industry (bakeries, bakehouse, mills). ComSTAR 2000 contains the complete apparatus for double-entry bookkeeping where the majority of accounting operations are made automatically based on events entered in purchasing, production, stock control, sale, transport systems, etc. ComSTAR also develops the CRM and MIS.

ComSTAR, spol. s r. o., Třebohostická 14, Praha 10, tel.: +420 274 016 000